Accessibility Statement

Mann und Frau im Pool

Accessibility Statement

“Das Walchsee Hotel GmbH” strives to make the website www.daswalchsee.at accessible in accordance with the applicable requirements of the Austrian Accessibility Act (BaFG), Federal Law Gazette I No. 76/2023.

This accessibility statement applies to the website www.daswalchsee.at

Status of compliance with requirements

This website is currently partially compliant with digital accessibility requirements.

The assessment is based in particular on the Web Content Accessibility Guidelines (WCAG) 2.2, Conformance Level AA, as well as on the requirements of the Accessibility Act applicable to the services offered.

Non-accessible content

The content listed below is not accessible for the following reasons:

1. Incompatibility with accessibility provisions

1.1. Perceivability

The following content is currently not fully accessible:

  • Alternative texts for images: For individual images, the stored alternative texts are not sufficiently descriptive. As a result, the content and purpose of these images cannot be fully understood by screen reader users.

  • Download documents: Individual PDF documents provided on the website may not be fully accessible. This may particularly affect document structure, reading order, headings, and alternative texts for graphical content.

1.2. Operability

The website must be fully and clearly controllable – even without a mouse or with assistive technologies. The following problems may limit the usability of the website:

  • Link and button texts: Individual links and buttons use general terms such as “Read more”, “Learn more” or “View”. If these are displayed independently of the surrounding content, their purpose is not always clearly identifiable.

  • Dynamic and interactive elements: Forms, selection fields, sliders, galleries, offer presentations, and other dynamic components may have limitations when operated exclusively with the keyboard or with assistive technologies.

  • Third-party offerings: Individual functions of the website lead to external offerings and platforms. There is only limited influence on their technical implementation and accessibility.

1.3. Understandability

The content and functions must be easy to understand and predictable – regardless of cognitive limitations. The following aspects may limit the understandability of the website:

  • General link labels: Individual link texts are not clearly understandable without the associated content context.

  • Foreign language terms: On German-language pages, English-language terms and offer descriptions are occasionally used. These are not technically marked as a language change in all cases.

  • Forms: In some forms, error messages and status changes may not be fully perceptible for users of assistive technologies in all cases.

1.4. Robustness

For individual dynamic components and forms, full compatibility with different browsers, devices, and assistive technologies cannot always be guaranteed at present.

This applies in particular to:

  • dynamically generated forms and selection fields,

  • selection and filter functions,

  • status and error messages,

  • sliders and galleries,

  • as well as components and content from external third-party providers.

Work on improving accessibility and resolving the mentioned limitations is ongoing.

2. Content outside the scope

In particular, the following content may be exempt from legal requirements:

  • File formats of office applications, such as PDF documents, published before June 28, 2025,

  • recorded time-based media published before June 28, 2025,

  • Third-party content that is neither financed nor developed by the website operator and is not subject to their control,

  • Content of websites or mobile applications that are considered archives and have not been updated or revised after June 28, 2025.

Creation of this accessibility statement

This statement was created on 07.10.2026 and last updated on 07.10.2026.

The website was evaluated by an external audit.

Feedback and contact information

If you notice any barriers on this website, please contact us:

Email: info@hotelwalchsee.at

Phone: +43 5374 5331

Postal address: Johannesstraße 1, 6344 Walchsee, Austria

Subject: “Reporting a barrier on the www.daswalchsee.at”

We strive to respond to your inquiry within seven business days.

Notes and legal enforcement

If you encounter barriers on this website, please first inform us using the contact details provided above. We strive to review reported barriers and resolve them where possible.

Information on possible violations of the Accessibility Act requirements can be directed to the responsible market surveillance authority:

Market Surveillance Authority for Digital Accessibility
Social Ministry Service – Upper Austria Regional Office
Gruberstraße 63
4021 Linz

Email: marktueberwachung-bafg@sozialministeriumservice.gv.at

Further information and a contact form for whistleblowers can be found on the website of the Social Ministry Service.