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Reviews

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4.7 /5 total
, 10. May 2025
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Wellness / Spa
Review:
We were very happy with our vacation. However, there are things which need to be improved. The massage price, I wanted to book a massage session immediately after checking in. I looked up at your offers from the QR code which was shown on the reception counter and I was interested in classic massage, the price was 69 EUR/55 minutes. After that I changed my mind, I went to the wellness area to inform a staff there that I would like to have the fit combination one instead, which I could remember that the price was similar to the classics one. I was there waiting for someone so I started reading a massage brochure. Then I saw that the price for the fit and combination one was 74 EUR/55 minutes, not 69. Unfortunately nobody showed up. Therefore I went to the reception to inform my wish to a staff there. I also asked him about the price, which one is the correct on? 69 or 74 EUR? He said neither of them. The price is now 79 EUR. 10 EUR difference was not much at all but I didn’t appreciate that I didn’t get the right information. We also booked a late check out option. Probably around 10 in the morning, we started bringing some of our bags to our car and wanted to come back the room to just used the toilet, rechecking that we didn’t forget anything, and leaving some money for the cleaning crew. Turned out, our cards didn’t work anymore. So we had to go down to the reception and waited in the line for a very long time because it was the time that other guests wanted to check out. We could have been the room and finished everything in 5 minutes but then it was over 20 minutes just to wait at the reception so they can active our cards. We will definitely go your resort again and stay there longer. We would like to ask if cats are allowed there. We have 2 small, nice-behavior cats who we would like to bring with. We do not wish to leave them at home for a long time. Absolutely, we will take care of the hygiene in the room. Please inform me your decision by writing me an email.
5.0 /5 total
, 11. April 2025
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Review:
fantastic!
Answer:
Lieber Gast, 100% sind für uns immer eine Bestätigung von maximalem Wohlbefinden - danke, dass Ihr euer Empfinden mit uns geteilt habt und uns so ein Lächeln ins Gesicht zaubert. Wir freuen uns schon jetzt, Euch bald wieder bei uns begrüßen zu dürfen. Liebe Grüße aus Walchsee, Daniela mit dem Das Walchsee Aktivresort und Lakeside Team
5.0 /5 total
, 10. April 2025
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Review:
very good.
Answer:
Lieber Gast, wow - vielen Dank für das großartige Feedback und Deine herzlichen Worte. Es freut uns sehr, dass Du Dich so wohlgefühlt hast und wir Dich in allen Bereichen begeistern konnten. Wir freuen uns bereits heute auf ein Wiedersehen! Alles Liebe und viele Grüße aus Walchsee, Daniela & Das Walchsee Aktivresort und Lakeside Team
4.2 /5 total
, 28. March 2025
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Wellness / Spa
Review:
Sehr zufrieden
Answer:
Liebe Birgit, wow - vielen Dank für das großartige Feedback und Deine herzlichen Worte. Es freut uns sehr, dass Du Dich so wohlgefühlt hast und wir Dich in allen Bereichen begeistern konnten. Wir freuen uns bereits heute auf ein Wiedersehen! Alles Liebe und viele Grüße aus Walchsee, Daniela & Das Walchsee Aktivresort und Lakeside Team
4.1 /5 total
, 10. March 2025
Location
Cleanliness
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Reception
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Fitness / Sport
Wellness / Spa
Review:
Sehr zufrieden
Answer:
Lieber Gast, vielen Dank für die hohe Punktzahl und dass Du Dir für ein Feedback die Zeit genommen hast. Es freut uns sehr, dass Ihr euch bei uns so wohlgefühlt habt und wir mit unserem Move & Relax Konzept Euren Geschmack getroffen haben. Wir freuen uns schon jetzt, euch bald wieder bei uns für einen entspannten Urlaub begrüßen zu dürfen. Liebe Grüße vom Walchsee, Daniela mit Team

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